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- Corrections: give the page address and what’s wrong, with a link to the source if you have one.
- Business enquiries: tell us who you are and what you’d like to discuss.
What we can’t help with
- An account, bet, deposit or withdrawal at a betting site. We aren’t the bookmaker. Contact the site first, then follow the complaint route in its terms.
- Legal or tax advice for your own situation.
- Gambling harm. Please contact a free, confidential helpline instead, listed below.
If a betting site doesn’t resolve a complaint, the next step is its licensing body or an independent dispute service such as eCOGRA, where the site uses one. In Great Britain gambling is licensed by the Gambling Commission; none of the six sites we compare holds its licence.
If gambling is causing you problems
- United Kingdom: the National Gambling Helpline (GamCare), 0808 8020 133, 24 hours a day.
- Ireland: GamblingCare, 1800 936 725, 24 hours a day.
More support and tools on our responsible gambling page.